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Is There Such A Thing As The Perfect Client?

Today’s question is:

There is often a gap between new client expectations/understanding of our work and what we wish they knew.

Picking up on Kirsty’s idea of reflecting on our projects when they’re completed. It would be interesting to hear you guys discuss how we can use our experiences to continually improve onboarding to help create the “perfect client”.

Is there such a thing as the perfect client and if so, are they found or are they made? Listen in to hear our take.

In this episode:

  • When and how to reflect on a project. 2.20
  • With each client certain things are unique and certain things repeat. 5.20
  • Creating the perfect client. 6.05
  • Be open to figuring things out. 8.35
  • Collaboration is key for the best relationship. 10.20
  • What good clients really want. 12.50
  • How to select better clients. 13.45
  • Give away your best stuff for free. 16.10
  • Don’t underestimate the value of your processes. 17.00
  • Use your processes to build relationships 18.55
  • How do you get clients to be the perfect client? 20.05

Click here to download a transcript of this episode.

References:

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Where to find Kirsty:

Where to submit your questions (anonymous or not!)

About Business Badassery

Amy’s a conversion copywriter, business coach and serial business owner who’s been reading advice columns since she was nine. With decades of business experience, she’s gotten very good at quickly reading situations and coming up with solutions – especially on the fly. You can find her at amyposner.com

Kirsty’s a launch copywriter and ex-psychotherapist, who’s smack bang in the middle of scaling her business with online courses. She’s good at making sense of human tendencies, selling things with words, and only following the work that feels good. You can find her at kirstyfanton.com

“Amy and Kirsty are wonderful, wise and witty!

I already push myself hard enough so I'm not interested in working with coaches that are going to "crack the whip" and "kick my arse".

Kirsty and Amy both have a gently challenging coaching style. I always left sessions feeling validated, smart and capable but with a clear idea of how to make things even betterer.”

Anna Rogan
Creative Copywriter

“Kirsty seems to have this ability to see things that aren't being said. And then she brings them to light in such a nurturing way. 

Amy is direct AND caring all at the same time. It makes it easier for me to get to the point cause I know you'll get to the point when you ask about the things you need more info on.

Together — I love that neither of them hold back when their opinion/suggestion/perspective differs from the other's. It just makes it all so much more valuable. 

Also, they’re both so genuine, warm, smart and hilarious. Those 'good' traits just compound when you put the two of them together, ya know?”

Miish Grixti
Conversion Copywriter

“All I'd ever heard about Amy was that she's a great coach. Welp, she's a great coach. Knows the right questions to ask to get through the bullshit and get to the root issue.

And my sweet, sweet Kirsty. Using all of her best therapy tricks to keep us moving forward. And making us feel loved :)

Together? Stop. So good. I have never felt so supported. 

I think the value in coaching is having someone hold a bigger vision for you than you can see yourself. So having TWO of you hold that for me was extremely motivating.”

Megan Baird
Email Copywriter