Today’s question is:
“I’d love to hear you guys dive deep on managing retainer clients. What are the biggest mistakes you see people make and how can you avoid them?”
Retainer clients, a good idea, a bad plan, a fit sometimes, but not others. How to evaluate if retainers are good for you is what we tackle in this week’s episode.
In this episode:
- The trouble with retainer clients. 1.50
- Create a menu of deliverables. 3.45
- The biggest mistake people make with retainer clients. 4.50
- The day rate retainer. 5.40
- Boundaries and expectations. 09.00
- Have a trial period. 10.55
- Retainers as a right. 12.00
- Loose retainers. 14.00
- Why retainers stop working. 15.55
Click here to download a transcript of this episode.
References
Where to find Amy:
- Website: amyposner.com
- YouTube
Where to find Kirsty:
- Website: kirstyfanton.com